Sometimes it takes the preposterous to put us in overdrive. We tend to shy away from tough spots, intractable conflict, and that which makes us uncomfortable. It is however these very situations that transform us from sniveling cowards into unstoppable forces. Turn the page…
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We’ve all heard the phrase “the squeaky wheel gets the grease” regarding the power of complaints. On the job and off the clock, we tend to give more traction to the noisemakers. As a manager, do you lavish more attention on the most clamorous (appeasing them at every turn), while ignoring those who say nothing? Turn the page…
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