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Compliments of Bullying UK Charity via Flickr

Bullies “dominate [their targets] into submission.” Ted Leonhardt describes abusive putdowns as a means of control; a “one-upmanship” that made his father feel superior in the moment. Dictatorship arises at work when people use brute force to achieve results and then proceed as if nothing has happened. Building rapport takes time, and so does listening to understand—especially when you might have been the person at fault. Turn the page…

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Compliments of Christian Collins via Flickr

Shared governance at work occurs when people have a say. Employers involve workers through survey, focus group, or town hall meetings and by asking their opinion. If however the cultural emphasis is elsewhere these behaviors won’t happen. Employees will not contribute (no matter how many participative mechanisms are in place), unless they feel a mutual respect—unless bosses have bridged the hierarchical divide. In the Harvard Business Review article, “Do Your Employees Feel Respected?” the author mentions that the most important thing managers can do is to treat people as treasured assets. Turn the page…

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