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Although municipalities and states are easing mask restrictions (like Texas, Alabama, and Mississippi), many stores still mandate employees limit their exposure, and that customers wear masks.

Bullies “dominate [their targets] into submission.” Ted Leonhardt describes abusive putdowns as a means of control; a “one-upmanship” that made his father feel superior in the moment. Dictatorship arises at work when people use brute force to achieve results and then proceed as if nothing has happened. Building rapport takes time, and so does listening …Read the Rest