Compliments of LexnGer via Flickr

When was the last time you received a compliment? Can you even remember? In “Managing” by the late Mary Kay Ash, she explains that by age six about 90 percent of what we have heard is negative. To counter the stinging culture of criticism that we so often encounter, Mary Kay Cosmetics goes out of its way to make employees feel special, loved, admired, and respected. Today, think about how to do this at work, with your own direct reports. In what ways can you “include them as partners rather than chastising them as critics?” Turn the page…