Tag-Archive for » civility «

Compliments of stepnout via Flickr

I hate her too, with her knowing reproachful eyes that call me a coward, a monster . . . The Hunger Games (p. 118).

A recent Wall Street Journal article urged managers to acknowledge workers when they perform well – e.g., to express their gratitude for civil conduct. This conclusion is partly based on the research of Dr. Christine Porath, associate professor of Management at Georgetown University. People repeat what is reinforced (a basic tenet of motivational theory). They are less likely to do so if you say nothing. Turn the page…

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Compliments of sparetomato via Flickr

One of the ultimate onlooker activities is the interaction within corporate walls – specifically, the mainstay we know as the company meeting. These invariably disintegrate into alpha control and subservient roles, with the majority either remaining silent – or, participating in the charade. Turn the page…

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