Tag-Archive for » civility «

Compliments of Amanda Woodward via Flickr

Organizational meetings are in some cases “a necessary evil,” a bureaucratic chore in which people’s true thoughts infrequently surface. If meetings evoke memories of bullying past, then perhaps staying at home is a better option. The crux of the problem revolves around the level of shamelessness people feel willing to express, and the degree of moral development of those within the room. If your message is wrapped in a mean-spirited package, Pearson and Porath (2009) argue that people will be so taken aback by your rudeness that they’ll be too shell-shocked to focus on the content. So, how to encourage all individuals to speak within a gathering of their peers? The tips below provide some guidance in how people can behave to foster connection: Turn the page…

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Compliments of LexnGer via Flickr

When was the last time you received a compliment? Can you even remember? In “Managing” by the late Mary Kay Ash, she explains that by age six about 90 percent of what we have heard is negative. To counter the stinging culture of criticism that we so often encounter, Mary Kay Cosmetics goes out of its way to make employees feel special, loved, admired, and respected. Today, think about how to do this at work, with your own direct reports. In what ways can you “include them as partners rather than chastising them as critics?” Turn the page…

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