Compliments of chrisinplymouth via Flickr
Temper tantrums from small persons are easy to squash – children can be sent to a corner, reprimanded, or punished by other means. More difficult is when these outbursts are received from larger persons – e.g.,your colleagues. Turn the page…
Compliments of vampyr_david via Flickr
Several recent sources have reported that incivility is on the rise. A JAP study found bullying occurs in part because people don’t care. This lackadaisical attitude can escalate into more threatening aspects of uncivil behavior, such as verbal and physical aggression. Turn the page…
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business.
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