Compliments of Mark Brannan via Flickr
Organizational development is the buzzword du jour – where highly powered (and highly paid) consultants are hired to fix what ails a company, or at least to provide diagnosis. The organization is however not a singular entity that can be repaired. It’s comprised of individuals whose actions in turn determine either its success or its failure. The appropriate unit of analysis is then the manager in charge. Turn the page…
Compliments of dog.happy.art via Flickr
If I have unkind things to say, it’s because I’ve experienced unkind things [Nepo, 2000].
If you take someone who is uncelebrated and put a crown on their head, they will rise to the occasion. In the movie My Fair Lady, you’ve no doubt witnessed the impact that differential treatment can have on recipients. Individuals thus grow to behave according to the mirror image they see in the reactions of other people. We therefore flinch when the most “important” voices are left with the remains of the day. Turn the page…
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business.
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