If our body is overexposed to heat, our first instinct is to snatch it away. This same principle applies to people. When faced with a surge of anger our reflex is to run, or at the very least to avoid the person who emits noxious presence.
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I found the following quote in Dale Carnegie’s book, “How to Win Friends and Influence and People.” It concerns tact: “the art of stepping on someone’s shoes without ruining their shine.”
Our criminal justice system is dual sided – comprised of prosecution and defense, to ensure that each party gets equal shrift. Due process mandates evidence is presented on both sides. I’m surprised at how frequently this system is circumvented within firms. Unfortunately, it’s the squeaky wheels that bosses hear most often.
This week in Management class we discussed logo items. These include items like pens, watches, stuffed animals, t-shirts, and a host of company related paraphernalia. On the surface, they don’t carry much value.
Use your voice as a weapon of peace – Soledad O’Brien Carse refers to “orchestrated anarchy” in his book Finite and Infinite Games. He describes not a leaderless group, but a group comprised of all leaders. Communication is clogged when persons are robbed of their voice. He explains “unheard silence is not the loss of the player’s voice, but …Read the Rest
I was initially repulsed by The Hunger Games‘ premise. After watching the movie, I was struck by how many themes were transferable to the corporate world. Below are some movie phrases and their implications for management:
Over-control is an attempt to forge order, when this mandate is absent from employees’ agenda. When you encourage free expression, paradoxically, you become real. Letting down your guard is what draws people closer.
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