Archive for the Category »Managing «

Some have suggested that heaven and hell exist inside our minds – that they’re mental states of our own construction. In What Dreams May Come, a suicide victim plummets to the depths of an inescapable abyss. She’s surrounded by everything that’s dark, oppressive, and sad.   

01
Jan
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The Hoover Dam is constructed by an elaborate series of towers, pipes, and tunnels. All of these are intended to corral massive amounts of water into the service of man. As a result, what would have been a deluge is reduced (comparatively) to a mere trickle.

“I felt so abused, so punished, so violated, so deeply hurt, and eventually very angry that I could not defend myself.” The Civility Solution Forni suggests that rudeness flexes the “strength” of others. It is in his estimation an attempt to “…show off, dominate, intimidate [and] coerce.”

Workplace bullying is minimized because its scars are unseen – only felt and experienced by the recipients of bad behavior. As Matthiesen and Einersen (2004) explain, PTSD from a bullying incident can approximate the psychological impact of rape. The feelings of violation from being manhandled (particularly in a public forum) can last for a lifetime.

24
Nov
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In his article The End of the Job, Bridges argues that the changing nature of employment will necessitate a shift from authoritarian to democratic management. Bosses will morph into partners, and employees will assume roles with increased power. Flattened hierarchy will then be the great equalizer that promotes voice within each person. Firms will (by …Read the Rest

13
Nov
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You’ve heard of the Golden Rule: “Do unto others as you would have done unto you,” and the Platinum Rule®, “Treat others as they want to be treated.” The Tarnished Rule is the antithesis of the compassionate spirit expressed in rules (such as these) that span religions.

LMX theory suggests that due to limited resources, time, and money, bosses segregate their workforce into in-group and out-group members – favored sons/daughters, and those considered hired hands. In-group members are the beneficiaries of a host of organizational benefits, not the least of which is boss attention.

In the Principles class, I discuss the importance of employee centered management – the belief that if you take care of your people, they will take care of the customer, and the business will take care of itself. Letting the genie out of bottle (i.e., giving employees the controls), may therefore be the best way to ensure superlative …Read the Rest