Compliments of Brian Jones via Flickr

Compliments of Brian Jones via Flickr

[The following is a guest blog post from Dr. David Urban, Dean, Jennings A. Jones College of Business at Middle Tennessee State University]

The first American president I really remember was John F. Kennedy. He was in office for less than three years before he was assassinated in November 1963. But a lot of important things took place during that short presidency requiring President Kennedy to lead the country courageously. Among them was the American space flight program—the race to the moon. Turn the page…

Share |

Compliments of Chiot's Run via Flickr

Compliments of Chiot’s Run via Flickr

As managers, it’s imperative to master two modes of communication: these include compliments and apologies. Emotional Intelligence implies cognizance of the impact we have on other people. We can “improve the silence” by recognizing exemplary efforts, and through making a sincere attempt to mend fences. Turn the page…

Share |