Compliments of sofieskein via Flickr
In an HBR blog post, Schwartz defines the phenomenon of negative emotional contagion at work. Specifically, he suggests that one bad employee can pollute the entire office culture. Manager mood is especially significant because “Leaders, by virtue of their authority, exert a disproportionate impact on the mood of those they supervise.” Turn the page…
Compliments of Son of Groucho via Flickr
Our criminal justice system is dual sided – comprisedof prosecution and defense, to ensurethat each party gets equal shrift. Due process mandates evidence is presented on both sides.
I’m surprised at how frequently this system is circumvented within firms. Unfortunately, it’s the squeaky wheels that bosses hearmost often. Turn the page…
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business.
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