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Technology has provided a way to send information quickly, easily, and without the messiness of emotions inherent in actually speaking with another human (Goleman, 1995). Electronic mail was originally intended to distribute information to employees en masse, and to efficiently allocate organizational resources. It was never intended to be a substitute for respectful interaction, or a medium in which to discuss sensitive information. The immediacy of e-mail often times fails to consider the following: (whether)  Turn the page…

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