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18
Jun
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Compliments of clarkstown67 via Flickr

“The perpetrator – the person who’s ‘dissing’ another – acts in a manner that shows complete disregard for the target’s humanity” (Namie, 2011).

At work, do you always feel like you’re a hair trigger away from getting your hand slapped? Are compliments few and sparsely administered, whereas reprimands are plentiful, exaggerated, and designed to let you know who’s boss? Managers’ focus signals which activities they most enjoy. Abusers spend more time punishing individuals than praising them – if the reverse were true, perhaps there would be more to praise in the first place. Turn the page…

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Compliments of HerryLawford via Flickr

Kissinger described diplomacy as “personal dialogue, not public confrontation.” We can agree to disagree by acknowledging the other side’s point of view. In so doing we ensure that our communication is other centered, instead of ego-centric. Below are some aggressive communication tactics designed to put others on the defensive (and, which should be avoided at all costs): Turn the page…

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