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As much as I hate to recommend self-defense and a change on the part of employees to combat bullying, in a toxic environment the ability to defend oneself may be essential to corporate survival. A stance which is not combative, but rather that rises to the occasion. When faced with a verbal attack or unleashes a torrent of negativity, individuals typically feel caught off-guard. What we need in the face of a bully is a verbal shield, a repertoire of behavior that serves to protect you from assault. Turn the page…

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