Compliments of Shockingly Tasty via Flickr
For the past week and a half my house has undergone major renovations. Currently, I’m sleeping upstairs (on the couch) because everything is in a state of upheaval.
Sometimes, it’s necessary to endure the unexpected for more positive change. Turn the page…
Compliments of Trioxin Graphics via Flickr
How often have you felt deflated as the result of the following: a service provider (whom you trusted) left you with a shoddy product, and was unfriendly in the process? In the worst case scenario, you may have experienced both types of abuse. When contracting work for hire you expect to receive a job well done, pride inspiring craftsmanship, and “service with a smile.” Components of award winning service include: Turn the page…
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business.
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