For the past week and a half my house has undergone major renovations. Currently, I’m sleeping upstairs (on the couch) because everything is in a state of upheaval. Sometimes, it’s necessary to endure the unexpected for more positive change.
In the bullying literature, “icing out” refers to giving someone the cold shoulder – in other words, ignoring and invalidating their existence.
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business. Learn more.
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