Archive for the Category »Managing «

In an HBR blog post, Schwartz defines the phenomenon of negative emotional contagion at work. Specifically, he suggests that one bad employee can pollute the entire office culture. Manager mood is especially significant because “Leaders, by virtue of their authority, exert a disproportionate impact on the mood of those they supervise.”

The lynchpin to raise standards of living is to increase productivity.If individuals create more product, companies are in a position to give raises; through trickledown, the entire economy is positivelyimpacted. As exemplary companies have shown (e.g., The Container Store, Mary Kay, andS.W. Airlines) a customer centric focus in which employees are lauded – and in …Read the Rest