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Compliments of Samira Khan via Flickr

I  found the following quote in Dale Carnegie’s book, “How to Win Friends and Influence and People.”  It concerns tact: “the art of stepping on someone’s shoes without ruining their shine.” Turn the page…

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24
Dec
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Compliments of crowdrive via Flickr

In management “chain of command” is a concept in which individuals are nested in a reporting hierarchy. You’ve probably heard the phrase “I follow the chain of command,” meaning that problems are directed to the person occupying the next organizational rung. In the case of peer relationships, it’s the person to whom you’re horizontally connected. Turn the page…

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