Compliments of deeplifequotes via Flickr
The accommodating form of conflict management occurs when we allow multiple infractions from a single person. We disrespect ourselves when we keep our mouths shut, and when we subsequently allow more time for the opposing ones to flap. Turn the page…
Compliments of zaskem via Flickr
In the Principles class, I discuss the importance of employee centered management – the belief that if you take care of your people, they will take care of the customer, and the business will take care of itself. Letting the genie out of bottle (i.e., giving employees the controls), may therefore be the best way to ensure superlative product. Turn the page…
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business.
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