In the bullying literature, “icing out” refers to giving someone the cold shoulder – in other words, ignoring and invalidating their existence.
In the sitcom “Cheers,” people gathered nightly in the corner bar to reminisce, share stories, and build friendships. “Cheers,” was a place “where everybody knows your name, and you’re always glad you came.” Is this the way you feel about work?
Jackie Gilbert is a Professor of Management in the Middle Tennessee State University College of Business. Learn more.
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