I found the following quote in Dale Carnegie’s book, “How to Win Friends and Influence and People.” It concerns tact: “the art of stepping on someone’s shoes without ruining their shine.”
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Our criminal justice system is dual sided – comprised of prosecution and defense, to ensure that each party gets equal shrift. Due process mandates evidence is presented on both sides. I’m surprised at how frequently this system is circumvented within firms. Unfortunately, it’s the squeaky wheels that bosses hear most often.
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