LMX theory suggests that due to limited resources, time, and money, bosses segregate their workforce into in-group and out-group members –favored sons/daughters, and those considered hired hands. In-group members are the beneficiaries of a host of organizational benefits, not the least of which is boss attention.
Archive for the Category »Managing «
In the Principles class, I discuss the importance of employee centered management – the belief that if you take care of your people, they will take care of the customer, and the business will take care of itself. Letting the genie out of bottle (i.e., giving employees the controls), may therefore be the best …Read the Rest
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