[The following is a guest blog post from Dr. David Urban, Dean, Jennings A. Jones College of Business at Middle Tennessee State University] The first American president I really remember was John F. Kennedy. He was in office for less than three years before he was assassinated in November 1963. But a lot of important …Read the Rest
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As managers, it’s imperative to master two modes of communication: these include compliments and apologies. Emotional Intelligence implies cognizance of the impact we have on other people. We can “improve the silence” by recognizing exemplary efforts, and through making a sincere attempt to mend fences.
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