Temper tantrums from small persons are easy to squash – children can be sent to a corner, reprimanded, or punished by other means. More difficult is when these outbursts are received from larger persons – e.g.,your colleagues.
Several recent sources have reported that incivility is on the rise. A JAP study found bullying occurs in part because people don’t care. This lackadaisical attitude can escalate into more threatening aspects of uncivil behavior, such as verbal and physical aggression.
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